Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for shopping with Luxe Dew. We are committed to providing a reliable and efficient shipping experience for our customers.
Order Processing
Orders are processed within 1–3 business days after payment confirmation.
Orders are processed Monday through Friday, excluding weekends and public holidays.
During promotional periods, holidays, and peak shopping seasons, processing times may be extended.
Shipping Rates
Shipping costs are calculated at checkout based on the destination, package weight, and selected shipping method.
Any available free shipping offers will be clearly displayed on our website.
Estimated Delivery Times
United States
Standard Shipping: 3–7 business days
Expedited Shipping (if available): 2–4 business days
International Shipping
Estimated delivery: 10–21 business days
Delivery times are estimates only and may vary due to carrier delays, weather conditions, customs processing, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
Please allow up to 48 hours for tracking information to become active.
Shipping Address Accuracy
Customers are responsible for providing complete and accurate shipping information during checkout.
Luxe Dew is not responsible for delays, lost packages, or returned shipments resulting from incorrect or incomplete addresses provided by customers.
Lost or Damaged Packages
If your package is lost, delayed, or arrives damaged, please contact us within 7 days of the expected delivery date.
We will work with the shipping carrier to investigate the issue and assist in reaching a resolution whenever possible.
Customs, Duties, and Taxes
International customers are responsible for any customs duties, import taxes, VAT, or additional fees imposed by local authorities.
Luxe Dew is not responsible for delays caused by customs clearance procedures.
Contact Information
If you have any questions regarding shipping or your order, please contact us:
Luxe Dew
13 Cranberry Ter
Hanscom AFB, MA 01731
United States
Email: d.ilok196328@gmail.com
Thank you for choosing Luxe Dew.